Frequently Asked Questions

Is the service legally binding?

FairSplit is not a legally binding service on its own, but it can be used to create a legally binding distribution or division.

One would use the results as part of a broader legal execution of a division according to your specific state laws, provisions of a legal will, and often with the help of a professional.

Each party should agree to abide by the results of the process before beginning, otherwise it can’t as effectively serve as the impartial solution needed for a division.

Can I use FairSplit for insurance purposes?

Yes, the inventory can also be used for insurance. In this case, you may photograph the rooms of your home, upload the photos to the FairSplit web app and add names and descriptions to them.

The inventory can show the day when the photos and information were uploaded and modified, and by whom. So, in the future, you can have easy access to evidence of what each room looked like on a certain date.

What are the security measures adopted by FairSplit?

(Please note that some of the measures below only work against hackers in proportion to the strength of your password. Do not use a password that is a dictionary word, and include numbers and characters in addition to letters; this helps defend against a brute force attack.)

• No one can see your estate or asset data, except the people who have been added to the inventory or division. No data within it is public.
• The web application uses the https protocol which involves an encrypted connection, such that the hardware through which your information passes on the Internet cannot decode the content. This prevents man-in-the-middle hacking attacks.
• We do not require the address of any property being inventoried and encourage you not to mention it in the web application.
• We do not take credit card numbers on our site. Instead, payment is done through a bank level secure third party.
• We do not store your password – only a hash of it. This means no one can recover your password from our database. If you forget your password, you must go through the password recovery procedure, which involves a message to your email address as a way to verify your identity.
• When logging in, if you get your credentials wrong, you need to wait before trying to log in again. The wait time is doubled each time authentication fails. This makes brute force attacks on passwords very difficult to carry out.
• User enumeration attacks do not work in FairSplit.
• We keep all the software in our Linux servers up-to-date in order to avoid old, known security vulnerabilities.
• We host our web application with Amazon and use its advanced network security features to ensure other Amazon clients cannot access our data. We make a daily backup of our database, so that in the unlikely event of a catastrophic bug or failure, we can recover the data to the latest backup. We expect that, in such an event, the largest amount of work you could lose is 24 hours.
• The cookies used by the web app are protected with the HostOnly, HttpOnly and Samesite properties as applicable.
• Our software is written in such a way as to protect against SQL injection attacks and cross-site request forgery attacks. Our team knows that discipline is a very important trait in a programmer and our software is written in a careful, orderly, informed and deliberate manner.

We encourage you to use a reasonably recent version of a respected browser such as Firefox or Chromium. Also recommended are browsers derived from Chromium, such as Brave, Chrome, and Edge.

Who pays for the division service?

Typically the costs are covered from estate funds. If an Executor has chosen FairSplit as an aid to assist their efforts, they would typically be reimbursed. If booked through a service provider, they may separate the fee or have it included in with their overall fees.

Are there charges after the initial term?

Our Pricing page shows the duration of each plan.

At any point you can save or print reports that summarize the resulting inventory and all the information in it.

FairSplit does not currently delete old data. We reserve the right to do so after two years to avoid the costs of storing photos and inventories indefinitely. In this case, the administrator of the inventory or division will definitely get an email in advance, letting her know that the inventory may be deleted, or may be continued for a nominal annual fee.

What if I really need the service but cannot afford it?

Our primary goal with FairSplit is to reduce emotional stress and conflict in divisions and preserve civility and respect between the parties. If you can’t afford the fee, but have a need for the service, we want to hear from you. Email us for a free or reduced code due to true need.